Animal Management Officer/Senior Animal Management Officer

Animal Management OfficerThe City of Westminster, Colorado, is a drug-free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.The Animal Management Officer/Senior Animal Management Officer position is responsible for securing and maintaining compliance with applicable city ordinances and state laws. Animal Management Officers are responsible for the enforcement of specific sections of the Westminster Municipal Code and state laws. This is a safety-sensitive position. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee's level of proficiency and usage.The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork). This position supports the goals of the Police Department, which is "To Provide Law Enforcement Excellence in Community Safety and Service through Vigorous Policing, Professionalism, Leadership, and Innovation." The Department is responsible for enforcement of state laws and Westminster Municipal Ordinances pertaining to criminal and traffic issues, and to uphold the Constitution of the United States, the State of Colorado, and the Charter of the City of Westminster. The Department is primarily focused on public safety, maintaining peace and order, prevention of crime, and the apprehension of criminals.Every employee is accountable to:Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priorityCommunicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedbackAct as an ambassador by understanding and fostering the organization's mission and visionExhibit pride in self, the department, the city, and the community; conduct self in a professional mannerDemonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behaviorAddress difficult or contentious issues in a constructive mannerSupport and promote change; demonstrate flexibility, and take calculated risks when appropriateParticipate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organizationWork to continuously improve the efficiency and effectiveness of the service or product being deliveredDemonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectivesValue diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differencesGeneral competencies:Establish effective interpersonal relationships through honest, open communication and follow-through on commitmentsRecognize personal strengths and weaknesses, and target areas for personal self-developmentDemonstrate initiative in performing job tasksExhibit problem-solving skills leading to sound judgment and quality decisionsAchieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independentlyCommunicate effectively with individuals and groups using clear and concise verbal and written communicationsDemonstrate accountability for work and take ownership in job performanceDemonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall productJob specific:Demonstrate knowledge of law enforcement procedures including concepts of investigation, sources of information, and courtroom testimonyProperly interpret state statutes, city ordinances, and rules and regulations pertaining to animals and the City's contracted animal sheltersDemonstrate knowledge of the care and characteristics of all species of animalsMaintain a high level of self-motivation and initiative while working with little or no direct supervisionDemonstrate strong organizational skills and a willingness to be pro-active and accept new challengesDeal tactfully with citizens who may be angry, demanding, and uncooperative in the resolution of difficult problemsAnalyze situations quickly, and make independent decisions based on sound reasoning, good judgment, established procedures and proper interpretation of city ordinancesWork with violators through education, cooperation, and reasonable agreement to gain complianceCommunicate and present ideas effectively orally and in writingAbility to accurately enter data into a software system with 25 wpm speedEstablish effective working relationships with peers and supervisorsAnalyze situations quickly, and remain calm during stressful situationsMake independent decisions based on sound reasoning, good judgment, and established proceduresDevelop effective problem-solving skillsApprehend and confine animals that are sick or injured, including domestic pets, exotic pets, livestock, and indigenous wildlifeEvaluate animal injuries, provide first aid and transportation to veterinary facilities or, in the case of wildlife, perform field euthanasiaWork with, and provides assistance to, peers, as well as police officers and other police/Fire/EMS department employeesSuccessfully complete job-related training assignmentsWork hours are subject to change dependent on unit needs to include weekends and holidaysEssential job functions, duties, responsibilities, and tasks:Must be able to effectively use legal and department knowledge, including:Demonstrating working knowledge of laws, codes, and legal procedures in all areas of law enforcement and animal managementTestifying in civil and criminal court on behalf of the police departmentServing summonses, and noticesDemonstrating working knowledge of department policies, regulations, and proceduresMaintaining current knowledge of accepted department procedures and conductKeeping current on laws and relevant legal opinionsParticipating in all required trainingAdhering to an exemplary code of conduct while on or off duty in dealing with other department members, as well as the City and publicFunctioning effectively within the prescribed chain of commandResponsible to effectively communicate both verbally and in writing while providing appropriate public service and interaction, including:Participating in community-oriented programs, homeowners associations, business groups, and City task force groupsPromoting public education regarding responsible pet ownership, care, dog licensing, and related regulationsUsing appropriate verbal and written communication to provide animal management enforcement information and explanationsMaintaining appropriate courtesy while with the publicProviding assistance and appropriate referralsAdvising victims, complainants, violators, parents, etc.Mediating disputesPresenting a neat, clean, well-groomed, professional appearance and demeanorPreparing effective written reports, memos, citations, activity logs, etc.Demonstrating effective oral communication skills with the public and other members of the departmentDemonstrating effective communication via the police radio and other portable devices; ability to use standard office equipment, personal computer and job-related computer applications including electronic mailPerforms tasks related to enforcement of animal management ordinances, and investigates citizen complaints of City code violations, including:Responding to dispatched calls for service, and self-initiating investigations in the fieldCompleting necessary investigative reports, documenting, investigations, citizen contacts, and actions takenIssuing verbal and written warnings and summonses to violatorsHandling and controlling a variety of animals to include livestock, exotic and some species of wildlife, and injured, diseased, or dead animalsInvestigating reports involving animal abuse and neglectControlling animals that pose a health hazard by humane trappingQuarantining animals per CDPHE Rabies Prevention and Control Policy, which may include decap